Whirlpool Washer Model WTW5100HC2 Manual

The Whirlpool WTW5100HC2 is a high-efficiency top-load washer with 4.3 cu. ft. capacity, featuring the IMPELLA wash system, 11 wash cycles including Normal, Heavy, Delicates, Quick Wash, and Bulky Items, 5 soil levels, 5 temperature settings, stainless steel wash basket, electronic controls with LED display, automatic temperature control, end-of-cycle signal, and ENERGY STAR certification. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Utilities 7. Operating the Washer 8. Special Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: IMPELLA wash system, Stainless Steel Wash Basket, Electronic Control Panel, LED Display, Lid Lock, Water Inlet Valves, Drain Pump.

FeatureDescription
Capacity4.3 cubic feet
Wash Cycles11 cycles including Normal, Heavy, Delicates
Soil Levels5 levels (Light, Normal, Heavy, Extra Heavy, Max)
Temperature Settings5 settings (Cold, Cool, Warm, Hot, Extra Hot)
IMPELLA Wash SystemGentle yet effective cleaning action
LED DisplayShows cycle status, time remaining, and settings
Lid LockSafety feature prevents opening during cycle
End-of-Cycle SignalAudible alert when cycle completes
ENERGY STAR CertifiedEnergy efficient operation
Automatic Temperature ControlMixes hot and cold water for optimal cleaning

Installation

Unpack and inspect contents. Place on level floor.

  1. Remove shipping materials: Remove transit bolts and packing materials from rear.
  2. Connect water supply: Attach hot and cold water hoses to corresponding faucets.
  3. Connect drain hose: Position drain hose properly in standpipe or laundry tub.
  4. Level the washer: Adjust leveling legs to ensure washer is stable.
  5. Plug into electrical outlet: Use grounded 120V outlet.

WARNING! Do not remove transit bolts until washer is in final position. Ensure water connections are tight to prevent leaks.

First-Time Setup

Plug in washer; follow initial setup procedure.

  1. Run initial cycle: Select Clean Washer cycle with hot water to clean interior.
  2. Set preferences: Configure end-of-cycle signal volume and other settings.
  3. Test operation: Run a small load to verify proper operation.
  4. Familiarize with controls: Review cycle options and settings.

CAUTION! Ensure washer is level and all shipping materials are removed before first use.

Specifications

Controls and Settings

Access controls via electronic control panel. Main Controls: POWER, CYCLE KNOB, START/PAUSE, OPTIONS.

Cycle Selection: Normal, Heavy, Delicates, Quick Wash, Bulky Items, Hand Wash, Sanitize, Rinse & Spin, Drain & Spin, Clean Washer.

Options: Soil Level (Light to Max), Temperature (Cold to Extra Hot), Spin Speed (Low to High), Extra Rinse, Deep Water Wash. Display: Shows cycle time, settings, and status indicators.

Connecting Utilities

Water Supply: Hot and cold water connections. Drain: Standpipe or laundry tub. Electrical: Grounded 120V outlet.

  1. Turn off water supply before connecting hoses.
  2. Use only new hoses; do not reuse old hoses.
  3. Ensure drain hose is not kinked and is properly secured.
  4. Verify electrical outlet is grounded and dedicated to washer.

Tip: Install drip loops in water hoses to prevent water damage.

Operating the Washer

Supports various fabric types and soil levels.

  1. Load laundry: Do not overload; leave space for items to move freely.
  2. Add detergent: Use HE detergent only; follow manufacturer's instructions.
  3. Select cycle: Turn cycle knob to desired wash cycle.
  4. Set options: Choose soil level, temperature, and other options as needed.
  5. Start cycle: Press START/PAUSE to begin washing.
  6. Pause/stop: Press START/PAUSE to pause; turn cycle knob to cancel.
  7. Complete cycle: Washer will signal when cycle is finished.

WARNING! Do not open lid during spin cycle. Use only HE detergent to prevent oversudsing.

Special Features

IMPELLA Wash System: Provides thorough cleaning with gentle action. Sanitize Cycle: Uses hot water to eliminate bacteria. Clean Washer Cycle: Maintains washer cleanliness. Deep Water Wash: Adds extra water for heavily soiled loads.

Care & Cleaning

Unplug before cleaning. Wipe exterior with damp cloth. Run Clean Washer cycle monthly. Clean detergent dispenser regularly.

CAUTION! Do not use abrasive cleaners. Keep control panel dry. Clean lint filter after each use.

Regulatory Information

UL Listed; complies with FCC Part 15. ENERGY STAR certified. Copyright © 2025 Whirlpool Corporation; trademarks of Whirlpool Corporation. For support, visit www.whirlpool.com or contact 1-800-253-1301.

Troubleshooting

SymptomPossible CauseCorrective Action
Washer won't startPower/lidCheck power cord; ensure lid is closed properly; press START/PAUSE.
No water fillingWater supply/hosesCheck water supply valves; ensure hoses not kinked; clean inlet screens.
Excessive vibrationLeveling/loadEnsure washer is level; redistribute load evenly; remove shipping materials.
Water not drainingDrain hose/clogCheck drain hose for kinks; clean pump filter; ensure proper drain height.
Error codes displayedVarious issuesRefer to error code chart in manual; unplug for 5 minutes and restart.

Reset: Unplug for 5 minutes to reset control system.

Service: 1-800-253-1301; www.whirlpool.com

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