Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Pliers
- Tape measure
- Pipe thread seal tape
Step-by-Step Installation
- Choose Installation Location: Select a level, solid floor location near water supply and drain with proper electrical access.
- Remove Shipping Materials: Remove all shipping bolts, brackets and packaging materials from the washing machine.
- Connect Water Supply: Connect hot and cold water supply lines to the water inlet valves using new hoses with rubber washers.
- Connect Drain Hose: Install drain hose into standpipe or laundry sink, ensuring proper height to prevent siphoning.
- Electrical Connection: Connect to a grounded 120V, 60Hz outlet. Do not use extension cords or adapters.
- Level the Washer: Adjust the leveling feet to ensure the washer is perfectly level from front to back and side to side.
- Test Run: Run the washer through a complete cycle to check for leaks, proper operation and balance.
Specifications
| Model Series | WTW5000DW |
| Type | Top Load Washing Machine |
| Color | White |
| Capacity | 4.3 cu. ft. |
| Noise Level | 68 dB |
| Control Type | Electronic Controls with LED Display |
| Energy Rating | ENERGY STAR® Certified |
| Water Consumption | 13.5 gallons per cycle |
| Power Requirements | 120V, 60Hz, 15A |
| Dimensions (HxWxD) | 43.5 x 27 x 28 inches |
| Weight | 145 lbs |
| Agitator Type | Impeller with Dual Action |
Warranty Information
- Full Warranty: 1 year parts and labor
- Drive System Warranty: 10 years on motor and transmission
- Tub Warranty: Lifetime on stainless steel tub
- Additional Coverage: Optional extended warranty available
For warranty service, contact Whirlpool Customer Service at 1-800-253-1301 or visit Whirlpool.com
Key Features
Impeller Wash System
Whirlpool's innovative impeller system uses high-efficiency wash motions to clean clothes thoroughly while being gentle on fabrics.
Deep Water Wash
Optional deep water wash cycle provides extra water for heavily soiled loads, ensuring complete saturation and superior cleaning.
Quick Wash Cycle
30-minute quick wash cycle for lightly soiled loads, saving time and energy while still providing effective cleaning.
Stainless Steel Tub
Durable stainless steel wash tub resists chipping, rusting, and peeling, ensuring long-lasting performance and cleanliness.
Load & Go™ Dispenser
Large-capacity detergent dispenser allows you to load detergent once and forget about it for up to 20 loads.
Adaptive Wash Technology
Automatically senses the size of the load and adjusts water levels accordingly for optimal cleaning and efficiency.
Wash Cycles Explained
Normal
For everyday loads with average soil levels
Heavy Duty
For heavily soiled items like work clothes and jeans
Delicates
Gentle cycle for fragile fabrics and hand-wash items
Quick Wash
30-minute cycle for lightly soiled loads
Bulky Items
Extended cycle for large items like comforters and pillows
Sanitize
High-temperature cycle to eliminate bacteria and allergens
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Washer won't start | Power issue, lid not closed, control lock activated | Check power supply, ensure lid is closed, check control lock setting |
| Poor cleaning results | Overloading, incorrect detergent, wrong cycle selection | Reduce load size, use HE detergent, select proper cycle |
| Water not filling | Water supply valves closed, kinked hoses, clogged screens | Check water valves, straighten hoses, clean inlet screens |
| Water not draining | Drain hose clogged, pump filter blocked | Check drain hose for obstructions, clean pump filter |
| Leaking water | Loose connections, damaged hoses, over-sudsing | Tighten connections, inspect hoses, use less detergent |
| Excessive vibration | Unbalanced load, uneven floor, shipping bolts not removed | Redistribute load, level machine, remove shipping bolts |
Error Codes
- F1: Water fill time exceeded - Check water supply and pressure
- F2: Drain time exceeded - Check drain hose and pump
- F3: Water temperature issue - Check hot water supply
- F5: Motor control issue - Contact service center
- F7: Lid switch problem - Check lid switch operation
- F8: Spin problem - Redistribute load and restart
Manual Downloads
Current Model Manuals
WTW5000DW
4.3 cu. ft. Top Load Washer
WTW4950HW
4.3 cu. ft. Heavy Duty Washer
WTW4816FW
3.8 cu. ft. Compact Washer
WTW6120HW
5.3 cu. ft. Large Capacity
Popular Previous Models
WTW5700XL
5.0 cu. ft. Extra Large
WTW6600SB
4.8 cu. ft. Stainless Steel
WTW7500GV
4.5 cu. ft. Glass Lid
WTW8500DC
5.2 cu. ft. Digital Control