Whirlpool Connected Hub Manual

The Whirlpool Connected Hub is a smart home appliance management system that allows you to control and monitor your Whirlpool appliances remotely via Wi-Fi connectivity. It features mobile app integration, real-time notifications, energy monitoring, firmware updates, and compatibility with various Whirlpool smart appliances including refrigerators, ovens, washers, and dryers. Below are key sections for setup, features, operation, and troubleshooting.

1. Features at a Glance 2. Installation & Setup 3. Mobile App Configuration 4. Specifications 5. Controls and Settings 6. Connecting Appliances 7. Remote Operation 8. Smart Features 9. Maintenance & Care 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Hub unit, Power adapter, Ethernet cable, Quick start guide, Mobile app download QR code.

FeatureDescription
Wi-Fi Connectivity2.4GHz Wi-Fi for remote access and control
Mobile AppWhirlpool Connect app for iOS and Android
Appliance CompatibilityWorks with Whirlpool smart refrigerators, ovens, washers, dryers
Real-time NotificationsAlerts for cycle completion, maintenance needs, errors
Energy MonitoringTracks appliance energy usage and provides insights
Firmware UpdatesAutomatic software updates for connected appliances
Voice ControlCompatible with Amazon Alexa and Google Assistant
Remote DiagnosticsIdentifies issues and provides troubleshooting guidance
Multi-user AccessUp to 5 family members can access the hub
Status IndicatorsLED lights showing connection status and power

Installation & Setup

Unpack and inspect all components. Choose optimal location for hub placement.

  1. Connect power: Plug power adapter into hub and wall outlet.
  2. Network connection: Connect via Wi-Fi or use Ethernet cable for wired connection.
  3. Position hub: Place in central location for best signal to all appliances.
  4. Power on: Hub will initialize with blinking blue LED indicator.

WARNING! Keep hub away from water sources and extreme temperatures. Ensure proper ventilation.

Mobile App Configuration

Download and configure the Whirlpool Connect app for full functionality.

  1. Download app: Scan QR code or search "Whirlpool Connect" in app store.
  2. Create account: Register with email and create secure password.
  3. Add hub: Follow in-app instructions to connect hub to your Wi-Fi network.
  4. Pair appliances: Use app to discover and connect compatible Whirlpool appliances.
  5. Customize settings: Set preferences for notifications, energy monitoring, and automation.

CAUTION! Ensure strong Wi-Fi signal during setup process for reliable connection.

Specifications

Controls and Settings

Access controls via mobile app or hub physical buttons. Hub Controls: Power button, Reset button, WPS button, Status LED.

App Controls: Dashboard, Appliance status, Remote control, Settings, Notifications, Energy usage, Maintenance alerts.

Settings: Network configuration, Notification preferences, User management, Automation rules, Energy monitoring, Firmware updates, Voice assistant setup, Time zones, Language selection.

Connecting Appliances

Connect compatible Whirlpool smart appliances to the hub for remote management.

  1. Ensure appliance is in pairing mode (refer to appliance manual).
  2. Open Whirlpool Connect app and navigate to "Add Appliance".
  3. Select appliance type and follow on-screen instructions.
  4. Confirm connection when appliance appears in app dashboard.
  5. Repeat for additional appliances (maximum 15 devices).

Tip: Keep appliances within 30 feet of hub for optimal connectivity.

Remote Operation

Control connected appliances from anywhere with internet access.

  1. Start/stop cycles: Remotely start or stop washer, dryer, or oven cycles.
  2. Adjust settings: Change temperature, cycle type, or duration remotely.
  3. Monitor progress: View real-time status of active cycles.
  4. Receive notifications: Get alerts when cycles complete or errors occur.
  5. Schedule operations: Set delayed start times for convenience.
  6. Energy monitoring: Track appliance energy consumption.
  7. Maintenance alerts: Receive reminders for filter changes and cleaning.

WARNING! Ensure appliance doors are closed and area is clear before remote start.

Smart Features

Automation: Create routines for multiple appliances. Voice Control: Use Amazon Alexa or Google Assistant commands. Energy Reports: Weekly and monthly usage reports. Firmware Updates: Automatic updates for connected appliances. Multi-user Access: Share control with family members. Remote Diagnostics: Identify issues and access troubleshooting guides.

Maintenance & Care

Keep hub clean and dust-free. Ensure proper ventilation. Regularly check for firmware updates. Monitor appliance connections and reconnect if necessary.

CAUTION! Do not expose to liquids or extreme temperatures. Use dry cloth for cleaning only.

Regulatory Information

FCC Part 15: Class B digital device compliant. ICES-003: Canada compliance. RoHS compliant. Copyright © 2025 Whirlpool Corporation. All rights reserved. For support, visit www.whirlpool.com/support or contact 1-800-253-1301.

Troubleshooting

SymptomPossible CauseCorrective Action
Hub not connecting to Wi-FiNetwork issues/distanceCheck router settings; move hub closer to router; restart hub.
Appliances not connectingPairing mode/distanceEnsure appliance in pairing mode; reduce distance to hub; restart both devices.
App not loadingInternet/app versionCheck internet connection; update app to latest version; restart mobile device.
Notifications not receivedApp settings/notificationsCheck notification settings in app; ensure app has notification permissions.
Hub LED blinking redConnection errorCheck network connection; power cycle hub; reset to factory settings if needed.

Reset: Hold reset button for 10 seconds to restore factory settings.

Service: 1-800-253-1301; www.whirlpool.com/support

Whirlpool Connected Hub Manual © - All Rights Reserved 2025