kems309bss00 whirlpool microwave oven manual

The Whirlpool KEMS309BSS00 is a 1.9 cubic foot stainless steel countertop microwave oven with 1100 watts of cooking power, sensor cooking technology, 10 power levels, easy-clean interior, child safety lock, and multiple cooking functions. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Cooking Functions 7. Sensor Cooking 8. Safety Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Stainless steel exterior, digital control panel, turntable, interior light, ventilation system.

FeatureDescription
Cooking Power1100 watts with 10 power levels
Capacity1.9 cubic feet interior
Sensor CookingAutomatic cooking based on steam detection
Turntable12.4-inch rotating glass plate
Child LockPrevents accidental operation
Easy Clean InteriorNon-stick coated surfaces
Quick MinuteOne-touch minute cooking
DefrostAuto defrost by weight or time
Keep WarmMaintains food temperature
Power Level10 adjustable power settings

Installation

Unpack and inspect contents. Place on stable, level countertop.

  1. Remove all packaging materials and protective film.
  2. Place microwave on flat, stable surface with adequate ventilation.
  3. Ensure minimum clearance: 3 inches on top, 2 inches on sides and back.
  4. Plug into dedicated 120V AC outlet.
  5. Install turntable and roller ring properly.

WARNING! Do not install near heat sources or in enclosed spaces. Ensure proper ventilation.

First-Time Setup

Power on microwave; set clock and preferences.

  1. Set clock: Press CLOCK button, enter time using number pad.
  2. Set sound: Press and hold 0 for 3 seconds to toggle keypad sounds.
  3. Test operation: Place cup of water inside and run for 1 minute.
  4. Familiarize with control panel and basic functions.

CAUTION! Never operate empty. Always have food or liquid inside during use.

Specifications

Controls and Settings

Control Panel: Number pad, START/PAUSE, STOP/CLEAR, POWER LEVEL, CLOCK, SENSOR COOK, DEFROST, KEEP WARM.

Basic Operation: Enter time using number pad, select power level if needed, press START.

Power Levels: 10 settings from 10% (low) to 100% (high). Clock: Set current time. Sound: Toggle keypad beeps. Child Lock: Press and hold STOP/CLEAR for 3 seconds.

Cooking Functions

Multiple cooking modes for different food types.

  1. Time Cook: Manual time and power level selection.
  2. Sensor Cook: Automatic cooking for popcorn, potatoes, frozen vegetables, beverages.
  3. Defrost: Auto defrost by weight or time for meat, poultry, fish.
  4. Keep Warm: Maintains cooked food temperature without further cooking.
  5. Quick Minute: Instant 1-minute cooking at full power.
  6. Multi-Stage Cooking: Program multiple cooking stages automatically.

Tip: Use lower power levels for delicate foods and reheating.

Sensor Cooking

Automatic cooking using steam sensor technology.

  1. Press SENSOR COOK button.
  2. Select food category using number pad (1-popcorn, 2-potatoes, etc.).
  3. For some foods, enter weight or quantity.
  4. Press START - sensor detects steam and automatically adjusts cooking time.
  5. Do not open door during sensor cooking cycle.

WARNING! Keep sensor area clean for accurate detection. Use microwave-safe containers.

Safety Features

Child Safety Lock: Prevents accidental operation. Door Safety Switch: Stops microwave when door opens. Thermal Protection: Prevents overheating. Turntable Safety: Stops if obstruction detected.

Care & Cleaning

Unplug before cleaning. Wipe exterior with damp cloth. Clean interior with mild detergent and soft cloth.

CAUTION! Do not use abrasive cleaners or metal scouring pads. Clean turntable and roller ring regularly.

Regulatory Information

FCC Part 18: Industrial, Scientific and Medical Equipment. UL 923: Microwave Cooking Appliances. Copyright © 2025 Whirlpool Corporation; trademarks of Whirlpool Corporation. For support, visit www.whirlpool.com or contact 1-800-253-1301.

Troubleshooting

SymptomPossible CauseCorrective Action
Microwave not startingDoor not closed properlyEnsure door is fully closed; check for obstructions.
Food cooking unevenlyTurntable not rotatingCheck turntable installation; remove obstructions.
Sparking insideMetal objects or foilRemove all metal objects; use microwave-safe containers.
Display shows error codesVarious system errorsUnplug for 1 minute, then restart; consult manual for specific codes.
Sensor cook not workingDirty sensor or wrong containerClean interior; use proper containers; ensure adequate food moisture.

Reset: Unplug for 1 minute to reset control system.

Service: 1-800-253-1301; www.whirlpool.com

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